Both TP Link cameras report 'network unstable'

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Both TP Link cameras report 'network unstable'

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Both TP Link cameras report 'network unstable'
Both TP Link cameras report 'network unstable'
2022-12-30 11:17:13
Model: Tapo C210  
Hardware Version:
Firmware Version:

Last night, just after midnight, my Tapo app reported "network unstable".  I checked again this morning and found the same result.
My router tests at a reliable download speed in excess of 100 Mbs and further attempts to connect to the cameras, even standing close to both router and cameras, returns the same network unstable message.  I tried turning off the power to both cameras, then back on again with exactly the same result.

The strange thing is that I receive messages of movements from the cameras, but cannot connect to them.

My two Ring cameras, on the other hand, are working faultlessly.
I have followed the published suggestions about rebooting the router, etc., but this has achieved nothing.

I assume, then, that the fault may lie within the app on my smart phone.
I should be very grateful for any advice.

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Re:Both TP Link cameras report 'network unstable'
2022-12-30 16:18:32

  @JBRJBR 

Bearing in mind that there are no suggestions so far to overcome this problem, and that connection problems have occurred in the past, I took the step of looking at similar comments by other users.  It seems that this is a not uncommon problem with Tapo cameras and the only suggestion I have seen elsewhere is to check one's internet connection.  I have already done this and, as I mentioned, I receive frequent messages that a recording has been made by the cameras.
I have come to the conclusion that these cameras and their supporting software are not of the best quality, certainly with regard to reliability, and that I must look elsewhere for a superior system on which I can rely.
Certainly, no recommendations from me.

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Re:Both TP Link cameras report 'network unstable'
2023-01-04 08:37:49

Hi  @JBRJBR 

 

Thank you for reporting this problem on TP-Link community. We noticed that you have opened a support ticket for this issue, a specialist will assist and help to look into the problem, please keep an eye on your inbox. If there is any problem, feel free to reply to the email or post it here.

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