Energy "Bill if This Month" not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Energy "Bill if This Month" not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Energy "Bill if This Month" not working
Energy "Bill if This Month" not working
2022-12-22 12:16:09
Model: Tapo P110  
Hardware Version: V1
Firmware Version: 1.1.6 Build 221114 Rel 203339

Bill function inaccurate.  Bill is NOT "Per KW/h" times "kWh".

 

Consider this example:   "Per KWh" = 0.34 £/kWh, "This month" is 25.048, "Bill of this month" reads £33.84.

 

This is Wrong.  It should be £8.52.

 

A PRETTY FUNDAMENTAL product fault, a systemic manufacturing error, which would qualify for a full refund.

 

I have screenshots ready to send if required.

  0      
  0      
#1
Options
2 Reply
Re:Energy "Bill if This Month" not working
2022-12-23 10:15:01

  @GRTMan 

 

Both my P110's calculate fine (within the tolerance for rounding errors?). It is likely this is a data problem, but as the 'cost' value is not included in the data export (for each line) it is not possible to check this.

 

I have put in a feature request to include the cost in the data export here:

 

P110 Energy Monitoring Export - Energy Cost data

 

Unfortunately screen shots will not help if it is an underlying data problem.

 

At some point in the past was an incorrect value entered?  - this will not be overwritten when the cost value is changed.

  1  
  1  
#2
Options
Re:Energy "Bill if This Month" not working
2022-12-26 09:51:37

 Hi  @GRTMan 

Here is a QA  at the end of the article:  Q1: Why the energy cost is not calculating correctly?  

You can reset energy usage data to erase the old data, and  test the Bill function again: 
1. Reset energy data in the app
2. Select Singular Bill
3. Input the Electricity rate *pay attention not change the price during test
4. Check if the Cost of follow the formula: (kilowatt-hours) of this month x electricity rate

 

Feel free to let us know if this works for you. 

 

  1  
  1  
#3
Options