Different settings / menus for my cameras
Different menus under "Detection & Alert" on my exact same C310 cameras. The first camera I can only choose between Motion detection, Notifications and Camera alarm while the second camera I can choose between Motion detection, Line-Crossing detection, Area intrusion detection, camera tampering, activity notifications and camera alarm. Does anyone know what this could be due to? And how can I get more choices on the first camera? I think all settings otherwise look the same. Both cameras are bought today in the same place and are the same versions and so on.
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@SebbeB Hello,
The recent firmware of Tapo C310 has ' Line-Crossing detection, Area intrusion detection etc.' features, it is possible that one camera hasn't got the firmware updated yet.
Please go to Tapo app--Me--Firmware update and check if there is any available firmware to be updated.
Note : as the new firmware could be pushed to users in different batches, if there isn't a firmware available on Tapo app, it is recommended to wait for a few weeks for the new firmware.
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@Solla-topee Hey! Checked it before, but neither then nor now is there any update available. But maybe give it a week or so as you write, we'll see if anything comes up. Thanks for the reply!
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@745rt No, its still the same 😞
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Thanks for the quick reply.
If I happen to stumble across a fix I'll definetly let you know.
Thanks again
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I received a firmware update (23/07/21) on my phone app (android) and once installed it fixed the problem.
Just thought I'd let you know.
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