KC120 Free Cloud how long?
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Hi.
I received a mail that my free storage (I bought 2 days free storage with my cams, no limit published) will be gone in March.
Let me ask: Will free storage drop from now 30 to 2 days, or will free cloud storage be gone for good?
Because looking in Amazon for new cams, I still read "2 days free storage unlimited".
If new cams would offer 2 days free, I would buy a new one and try to sell my old one.
Thx
Mike
Edit: to not misunderstand my request: If you offer 2 days like seen on my 2 packages, you should stick to 2 days. Here I read nothing about "you have to pay after 2 years...."
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Hi, many thanks for your kind feedback. Kasa Care Free plan is not lifetime and the free cloud plan varies on different models of camera, the time starts from the day when camera is activated and bound to a TP-Link Cloud. At the end of the free plan, users will need to subscribe to one of the paid plans to continue using cloud storage. To get the more information about the Kasa Care service, kindly refer to our official website and FAQ here:
What is Kasa Care? ( Kasa care plan for different Models )
https://www.tp-link.com/support/faq/1962
Kasa Care Plan Introduction :
https://www.tp-link.com/kasacare/
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Hi, many thanks for your kind feedback. Kasa Care Free plan is not lifetime and the free cloud plan varies on different models of camera, the time starts from the day when camera is activated and bound to a TP-Link Cloud. At the end of the free plan, users will need to subscribe to one of the paid plans to continue using cloud storage. To get the more information about the Kasa Care service, kindly refer to our official website and FAQ here:
What is Kasa Care? ( Kasa care plan for different Models )
https://www.tp-link.com/support/faq/1962
Kasa Care Plan Introduction :
https://www.tp-link.com/kasacare/
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it is not only the Amazon description. It is what do I buy.
I did not buy an activation, I bought a camera in a store as seen above.
This is the contract TP Link offered, and I accepted.
I paid for a two day free storage. No where on the package or cam is a limitation seen.
I am not interested in one-sided changes in a contract.
Mike
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@MlKE Thank you again for your feedback,we will forward your suggestion about the cloud storage advertising on package to related team and they will evaluate it carefully.
At the same time, our local support would like to follow up on your case via email, please check your inbox. Hope our local team could help on this case.
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