Smart Plug will not upgrade to newer firmware
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Smart Plug will not upgrade to newer firmware
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have three Tapo P100 Smart Plugs. They are all Hardware Version 1.20.00 (purchased from Amazon). Two of the plugs work fine with Smart Actions, but the other will not.
Looking at the Firmware Versions on the devices, I see that the two that work with Smart Action have updated to 1.4.3 Build 20201127 Rel 60156. The one that doesn't work with Smart Actions is at Firmware Version 1.2.9 Build 20200813 Rel 43804.
When I try to configure Smart Actions with that device it says "Supported Firmware Coming Soon". My question is why is it "coming soon" and will not immediately update to the same firmware release as the other two fully functioning plugs? Is there any way to manually update the firmware?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I just checked my Tapo app and noticed there are now firmware updates available for my Tapo Smart Plugs.
All four of my devices have now updated to version 1.4.5 Build 20210122 Rel. 57265
- Copy Link
- Report Inappropriate Content
Update:
Hi, the firmware of Tapo P100 V1.2 that supports smart action has been released (version number: 1.4.5), but only some users will receive push notifications.
If the firmware upgrade is not available, please manually check the firmware update in the APP and upgrade to the newest firmware. (Click Me>>Firmware Update)
- Copy Link
- Report Inappropriate Content
Hi, thank you for your patience.
Have you tried to remove the plug from the APP and add it again to have a look?
Thanks a lot and wait for your reply.
- Copy Link
- Report Inappropriate Content
Me Too, Encountered same case.
The one P105's firmware version is "1.3.0 Build 20201201 Rel. 54462".
And the other P105's firmware version is "1.2.0 Build 20200609 Rel. 33394", so tapped to check, but displayed "This firmware is latest.".
.
Uhhhm...
- Copy Link
- Report Inappropriate Content
Since my original post I've purchase two more P100 plugs. In both cases, the latest version of firmware they will update to is 1.2.9 Build 20200813 Rel 43804.
- Copy Link
- Report Inappropriate Content
The firmware for all four other P105 was 1.3.0 Build 20201201 Rel. 54462. Those are managed by another smartphone.
Has the latest firmware been hidden?
A mystery is not solved.
- Copy Link
- Report Inappropriate Content
I'm trying to describe my case.
smartphone "a"
P105(1) ... P105(15)
- P105(1) is "1.3.0 Build 20201201 Rel. 54462".
- P105(2) ... P105(15) are "1.2.0 Build 20200609 Rel. 33394"
smartphone "b"
P105(16) ... P105(19)
- P105(16) ... P105(19) are "1.3.0 Build 20201201 Rel. 54462".
- Copy Link
- Report Inappropriate Content
Hi, Sorry for the delay.
For the Tapo P100 V1.2, firmware 1.4.3 has been suspended for a while but the new firmware with smart action will be released soon.
Really sorry for the inconvenience.
Thanks a lot for your understanding and support.
- Copy Link
- Report Inappropriate Content
Hi, Thank you very much for your kind feedback.
Is the model number Tapo P105？
And if possible, could you please send me a private message with two MAC address of the Tapo P105: one is 1.3.0 and the other is 1.2.0?
Thanks a lot and wait for your reply.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I just checked my Tapo app and noticed there are now firmware updates available for my Tapo Smart Plugs.
All four of my devices have now updated to version 1.4.5 Build 20210122 Rel. 57265
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 2739
Replies: 12
Voters 0
No one has voted for it yet.