Is this some kind of joke?

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Is this some kind of joke?

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Is this some kind of joke?
Is this some kind of joke?
2020-11-29 10:51:44
Model: HS100  
Hardware Version: V4
Firmware Version: Lol

Had message conversation with TP to get the beta firmware and they won't release it to my devices until I reply back with 'yes'.

Apparently I cannot reply until I've reached level 2?! Whatever that means...

Even though I sent them 2 messages which they replied to?

I'm done.

 

INNR plugs via HUE FTW

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Re:Is this some kind of joke?
2020-11-29 20:04:39

@AndyLP looks like I'm not the only one. Replying to my own message as it may level me up?! Who knows...

AndyLP wrote

Had message conversation with TP to get the beta firmware and they won't release it to my devices until I reply back with 'yes'.

Apparently I cannot reply until I've reached level 2?! Whatever that means...

Even though I sent them 2 messages which they replied to?

I'm done.

 

INNR plugs via HUE FTW

 

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Re:Is this some kind of joke?
2020-11-30 02:16:26 - last edited 2020-11-30 08:13:13

@AndyLP 

Thank you very much for your kind feedback.

I have sent you a message and please have a check of the message box.

As for the L2, we might need to check with the related team to see if some adjustment could be done.

 

Thanks a lot.

 

Update:

This limitation has been cancelled already.

Thank you very much.

 

 

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