Care plan is bull

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Care plan is bull

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Care plan is bull
Care plan is bull
2020-09-13 09:15:11 - last edited 2020-09-15 07:55:42
Model: KC110  
Hardware Version: V1
Firmware Version: 3.2.1

A couple of posts on this forum state NZ customers should have access to 30 day cloud storage (free trial) .

How do we access this when care plans are currently unavailable in this region?

 

Do we have a date where plans will be available in NZ as this is preventing me from purchasing further producers from this brand?

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Re:Care plan is bull-Solution
2020-09-15 08:31:47 - last edited 2020-11-16 07:32:57

@Mikaire 

Good day.

Thank you very much for your time and patience.

After checking with the engineers, customers In New Zealand could only enjoy the free cloud recording service, no Kasa Care service subscription yet. and for KC110, it would be rolling12 hours of free cloud storage for 2 years.

Thanks a lot for your understanding and support.

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Re:Care plan is bull-Solution
2020-09-15 08:31:47 - last edited 2020-11-16 07:32:57

@Mikaire 

Good day.

Thank you very much for your time and patience.

After checking with the engineers, customers In New Zealand could only enjoy the free cloud recording service, no Kasa Care service subscription yet. and for KC110, it would be rolling12 hours of free cloud storage for 2 years.

Thanks a lot for your understanding and support.

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#3
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