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HS110 not reporting energy usage on 3D printers

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HS110 not reporting energy usage on 3D printers

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Rapace

2020-02-22 10:10:44

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Registered: 2020-02-22

HS110 not reporting energy usage on 3D printers

2020-02-22 10:10:44

Model: HS110

Hardware Version: V2

Firmware Version: 1.5.3

Hello,

I recentrly bought a HS110(FR) outlet.

Hardware version : 2

Firmware Version : 1.5.3

The energy monitor is working well when I plug it on my PC, but when it's on my 3D printer the energy monitor is showing 0 values everywhere... could you please explain me why it's doing this ?!

See : https://photos.app.goo.gl/q7yvihcvk12aEuWF9

3 Reply

Kevin_Z

2020-02-28 07:15:26

Posts: 21587

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Registered: 2018-12-24

Re:HS110 not reporting energy usage on 3D printers

2020-02-28 07:15:26

@Rapace

Thanks for the information provided.

What about the power consumption of the 3D printer? Have you ever tried to change another socket or reboot the plug to give it a go?

Good day.

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Rapace

LV1

2020-02-29 17:26:29

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Registered: 2020-02-22

Re:HS110 not reporting energy usage on 3D printers

2020-02-29 17:26:29

@Kevin_Z

The printer is a 2kW.

The plug is reporting false positive when turned off also...

Very strange.

Already rebooted and factory reset, nothing to do with it...

Stella.Q

2020-03-04 06:01:08 - last edited 2020-03-06 00:28:25

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Re:HS110 not reporting energy usage on 3D printers

2020-03-04 06:01:08 - last edited 2020-03-06 00:28:25

@Rapace

Hi, thanks for the info.

Our engineer will contact you later and will help you to fix it.

Please wait a while until they reach out to you.

Thanks for your understanding and cooperation in advance, and have a nice day

HS110 not reporting energy usage on 3D printers

HS110 not reporting energy usage on 3D printers

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