Difficulty formatting SD card on Tapo C200 camera
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I have purchased a Tapo C 200 camera and a 128 sd card from Amazon.
The camera is working ok but it will not format the SD card and I get a message that there was a problem formatting it. I have tried formatting with the camera/app without success. To test the SD card I formatted it in my Canon camera and it worked fine, recording photos as normal. I formatted in the Canon camera again and tried it in the Tapo 200 without success. I tried the reset button but got the same results. It would appear the camera is faulty in respect of the SD formatting.
Don’t want to return it if possible. Any suggestions.
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Hello @cgentil
For users who experience SD card related problem, kindly help share some information requested in #60 recommended solution here like H2testw result, a photo of SD card etc.
we may need to escalate your case for some further debug with this information and you could start New Thread and to include the case details.
Here are some basic troubleshooting suggestions that you could try:
What should I do if the SD card doesn’t work properly on my camera?
Verify the SD card with H2testw software and share a photo with us ( NOTE: back up important files before run the test )
Please ensure the Tapo APP and device firmware are both up to date.
Please also share the MAC address and SN number of the camera with us via private message, so we can check more information about the specific camera.
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Hi @Solla-topee,
I am facing the same issue with 3 tapo C70 Cameras. I am using 128gb sand disk SD cards. I tried changing it to fat32 format, but of no use.
Please suggest me the solution.
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Hello @Zeenath
Thank you for reporting the case, kindly help share some information requested in #60 recommended solution here like H2testw result, a photo of SD card etc and a start a new thread for it, and we could take a further look at it. Thanks.
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I suggest going with a 32gb SanDisk SD card. I tried a few legitimate 128gb SD cards and despite the 'technical advice' provided by Tapo I had formatting issues with them all.
I've been using a 32gb SanDisk card for around 4 months now and I've had no issues.
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Mine only works with 32gb cards also. Oh well...
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What steps have you done?
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Hello everyone,
If you experienced SD card problem with the camera, please try some tips as the Marked solution here
[Solution]Difficulty formatting SD card on Tapo C200 camera
Feel free to Start a New Thread here with case details so more forum users moderator can take a closer to your case and help.
Note: this thread will be closed to encourage our new users to start a new thread to get help. Appreciated for your cooperation.
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