Nc450 unable to playback recordings

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Nc450 unable to playback recordings

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Sars0785

2019-12-11 13:47:38

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-12-11

Nc450 unable to playback recordings

2019-12-11 13:47:38

Model: NC450

Hardware Version:

Firmware Version:

Hi,

I cannot view my recordings in the app.

The recordings are there but I just get the circle of doom and it never loads up, had this problem before and used to exit or pause it and eventually I could view the recordings, my firmware is upto date and it seems since doing so it will not work

1 Reply

Kevin_Z

2019-12-12 12:02:37

Posts: 21750

Helpful: 5134

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re:Nc450 unable to playback recordings

2019-12-12 12:02:37

@Sars0785

What is the current hardware and firmware version of the NC450?

Please show us a screenshot of the recordings page where it gets stuck.

Have you ever tried to change another smart phone to view the recordings?

Besides, please ensure that the tpCamera app version is the latest one.

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Nc450 unable to playback recordings

Nc450 unable to playback recordings

Information

Voters 0

Tags