Tapo P110/P100 going offline together.

Tapo P110/P100 going offline together.

Tapo P110/P100 going offline together.
Tapo P110/P100 going offline together.
2025-03-07 09:05:13 - last edited Wednesday
Model: Tapo P100   Tapo P110  
Hardware Version:
Firmware Version:

Why do my "Smart plugs" keep on going offline? I have 6 plugs, 4 cameras, a Doorbell and Hub, all work well BUT the plugs go offline and I have to keep resetting my router to get them to come back online. The cameras and doorbell do not do this, just the plugs. The plugs still work with their schedule, to turn lights on and off.

All are up to date with Firmware etc.

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#1
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1 Accepted Solution
Re:Tapo P110/P100 going offline together.-Solution
3 weeks ago - last edited Wednesday

  @JimbobCymru 

 

Check the suggestions here. Cannot use the Tapo app to control my smart devices

 

What's the led status of the smart plug when it turns offline in the app? Check whether the plugs are online when your phone connects back to the same local wifi network as the plug. When performing the test, turn off the cellular data and disable VPN and other VPN-based apps if any.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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1 Reply
Re:Tapo P110/P100 going offline together.-Solution
3 weeks ago - last edited Wednesday

  @JimbobCymru 

 

Check the suggestions here. Cannot use the Tapo app to control my smart devices

 

What's the led status of the smart plug when it turns offline in the app? Check whether the plugs are online when your phone connects back to the same local wifi network as the plug. When performing the test, turn off the cellular data and disable VPN and other VPN-based apps if any.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#2
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