C320WS detection sensitivity
Hi,
yesterday I made software upgrade on my camera to 1.2.2, its set on person detection only, but since upgrade its detecting cars and animals, too. Is there any way to downgrade software for previous version?
Thanks
LACO
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Hi,
1. We do not have instructions to downgrade the firmware of the Tapo devices. However, we will help locate and solve the reported issue.
2. Do you mean the camera detects cars and animals as persons? If so, you can refer to the instructions below to troubleshoot.
What to do if the Detection feature is not working on the TP-Link Camera?
Please provide us with the following information for further analysis if the issue remains.
1) A picture of the Tapo app > camera's Device Settings > Detection page.
2) What's the Person Detection sensitivity value?
3) Could you please send us a video showing the camera detecting cars/animals as a person?
Best Regards
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Hi,
1. We do not have instructions to downgrade the firmware of the Tapo devices. However, we will help locate and solve the reported issue.
2. Do you mean the camera detects cars and animals as persons? If so, you can refer to the instructions below to troubleshoot.
What to do if the Detection feature is not working on the TP-Link Camera?
Please provide us with the following information for further analysis if the issue remains.
1) A picture of the Tapo app > camera's Device Settings > Detection page.
2) What's the Person Detection sensitivity value?
3) Could you please send us a video showing the camera detecting cars/animals as a person?
Best Regards
- Copy Link
- Report Inappropriate Content
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