I unable to see camera if I change the network or I’m outside of home in app for tapo 210
I unable to found camera in my tapo camera app if I outside home or even if I change the netw
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Hi,
You can refer to the instructions below to troubleshoot if you fail to control your camera remotely.
What to do if I can't control my Tapo cameras on the Tapo app?
If the problem remains, please confirm the following information.
1. What's the LED status on your camera?
2. Please list the troubleshooting you did.
3. Send me(@Solla-topee) the camera's MAC address via a private message.
4. You can try to enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can control it remotely.
Best Regards
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- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot if you fail to control your camera remotely.
What to do if I can't control my Tapo cameras on the Tapo app?
If the problem remains, please confirm the following information.
1. What's the LED status on your camera?
2. Please list the troubleshooting you did.
3. Send me(@Solla-topee) the camera's MAC address via a private message.
4. You can try to enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can control it remotely.
Best Regards
- Copy Link
- Report Inappropriate Content
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