T110 contact sensor lost all past event log

T110 contact sensor lost all past event log

T110 contact sensor lost all past event log
T110 contact sensor lost all past event log
Tuesday - last edited Wednesday
Model: Tapo T110  
Hardware Version:
Firmware Version:

May I know what could be the reason one of my T110 lost all event logs and others T110 are okay. They are running same firmware version. 

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Re:T110 contact sensor lost all past event log
Thursday

  @JJ2025 

 

Check if the event logs are there when your phone connects to the same WiFi network as the sensor/Tapo hub. Make sure to turn off cellular data and disable VPN and other VPN-related apps on the phone if any.

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