No internet access

No internet access

No internet access
No internet access
2025-01-01 18:07:31 - last edited 2025-01-12 11:32:58
Model: Tapo C510W  
Hardware Version:
Firmware Version:

My phone (Pixel) connect to the camera okay but the camera's WiFi doesnt have internet access. I've rebooted and no change. I've turned off the phone's data and the connection to the WiFi in this building (it's a barn). No change. Assistance please. 

  0      
  0      
#1
Options
1 Accepted Solution
Re:No internet access-Solution
2025-01-02 08:49:43 - last edited 2025-01-12 11:32:58

  @TaraKla 

Hi,
The default SSID of the Tapo Camera does not have internet access. If you see the default SSID of the camera, it means the camera is not configured successfully, and below are the instructions to configure the camera.
How to set up the Tapo camera
 

After you configure the camera successfully, its default SSID will disappear.

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:No internet access-Solution
2025-01-02 08:49:43 - last edited 2025-01-12 11:32:58

  @TaraKla 

Hi,
The default SSID of the Tapo Camera does not have internet access. If you see the default SSID of the camera, it means the camera is not configured successfully, and below are the instructions to configure the camera.
How to set up the Tapo camera
 

After you configure the camera successfully, its default SSID will disappear.

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options