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Tapo C500 Pan/Tilt

Mrs_S

2 weeks ago

Posts: 8

Helpful: 8

Solutions: 1

Stories: 0

Registered: 2020-07-22

Tapo C500 Pan/Tilt

2 weeks ago

Tags: #ONVIF/RTSP

Model: Tapo C500

Hardware Version: V1

Firmware Version: 1.3.1 Build 240820 Rel.71705n

I have been using a Tapo C500 for some time with an NVR and everything has been working fine.

I updated the firmware recently.

From V1_1.1.3 Build 231213 Rel. 37124n

To V1_1.3.1 Build 240820 Rel.71705n

The Pan/Tilt has now stopped working via the NVR, but it’s working via the Tapo App.

Is this an issue with the updated firmware?

2 Reply

Solla-topee

2 weeks ago

Posts: 13254

Helpful: 2282

Solutions: 1901

Stories: 8

Registered: 2020-05-19

Re:Tapo C500 Pan/Tilt

2 weeks ago

@Mrs_S

Hi,
I see your post on this thread, and it's suggested to follow up your problem on that thread.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Mrs_S

LV1

Yesterday

Posts: 8

Helpful: 8

Solutions: 1

Stories: 0

Registered: 2020-07-22

Re:Tapo C500 Pan/Tilt

Yesterday

@Mrs_S

For reference, I received an updated firmware for my C500 on 14/11/2024 that has fixed the ONVIF pan/tilt problem that I had with my NVR and CMS software.

Excellent support from the TP-Link team, thanks very much.

Tapo C500 Pan/Tilt

Tapo C500 Pan/Tilt

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