Hikvision can connect with TC41, Tapo C200 but Not C210

Hikvision can connect with TC41, Tapo C200 but Not C210

Hikvision can connect with TC41, Tapo C200 but Not C210
Hikvision can connect with TC41, Tapo C200 but Not C210
2 weeks ago - last edited Friday
Model: Tapo C210  
Hardware Version:
Firmware Version:

I have my Hikvision NVR connecting with two Tapo C200 and a TC420 without any problem.  Tried to add C210 but it doesn't connect.  I bought 2 and both doesn't work.

 

But they are all working well with the Tapo App.

 

Thanks! 🙏 

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1 Accepted Solution
Re:Hikvision can connect with TC41, Tapo C200 but Not C210-Solution
2 weeks ago - last edited Friday

  @JoeMan 

Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
 

If the problem remains, please confirm:
1. The test results of the above instructions.
2. What's the hardware and firmware version of your Tapo C210?
3. What error message appears when failing to connect the C210 to the NVR?

 

Best Regards

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Re:Hikvision can connect with TC41, Tapo C200 but Not C210-Solution
2 weeks ago - last edited Friday

  @JoeMan 

Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
 

If the problem remains, please confirm:
1. The test results of the above instructions.
2. What's the hardware and firmware version of your Tapo C210?
3. What error message appears when failing to connect the C210 to the NVR?

 

Best Regards

Recommended Solution
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#2
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