Fejl i tidszone
Error in time zone.
When Europe/brussels (UCT+1:00) is selected, the camera selects the correct time.
After one to two hours it is changed in the camera to UCT-00.00- Copy Link
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Hi,
When the camera uses the UTC-00.00 time zone, does the date/time show incorrectly on the camera's live view page?
If so, you can refer to the instructions below to troubleshoot.
Tapo Camera Shows Wrong Date and Time
If the camera is connected to a third-party program/app via RTSP/ONVIF, please change the Camera Account on the Tapo app to disconnect the RTSP/ONVIF connection, then check if the camera will display the correct time on the live view page.
Best Regards
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Hi,
1. Which country are you located and what's your time zone?
2. When the camera uses the UTC-00.00 time zone, does the date/time show incorrectly on the camera's live view page? If so, can you share a picture of the camera's live view page(including the camera's time and phone's time)?
Best Regards
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@jmotha i am in denmark, and using timezone Europe/Amsterdam = UTC+01:00
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Hi,
When the camera uses the UTC-00.00 time zone, does the date/time show incorrectly on the camera's live view page?
If so, you can refer to the instructions below to troubleshoot.
Tapo Camera Shows Wrong Date and Time
If the camera is connected to a third-party program/app via RTSP/ONVIF, please change the Camera Account on the Tapo app to disconnect the RTSP/ONVIF connection, then check if the camera will display the correct time on the live view page.
Best Regards
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The camera are changing the timezone to unct-00.00 after a short time. (a few minutes) Even if i have set the timezone to Amsterdam unct+01.00.
And i use your tapo app on my android phone. Dhe date and time are showed in the picture in dhe app.
My firmware are 1.2.8. Build 240606 Rel.39146n. The cam are C520WS hardwareversion 1.0
I have an other cam in the same app, ani it shows the correct time. it is cam C310 Hardware 1.0 firmware 1.3.11 Build 231117 Rel.38282n(4555)
I hope you can fix the error.
Jens Moth Andersen
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Hi,
Please confirm if the Tapo C520WS is connected to a third-party program/app via RTSP/ONVIF.
If so, please change the Camera Account on the Tapo app to disconnect the RTSP/ONVIF connection, then check if the camera will display the correct time on the Tapo app>Camera's live view page.
Best Regards
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