Home

Forums

Stories

Knowledge Base

TP-Link Community > Tapo Smart Camera > Can't open by rtsp

< Tapo Smart Camera

Can't open by rtsp

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can't open by rtsp

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can't open by rtsp

vBagnet

2024-06-03 11:37:09 - last edited 2024-07-02 03:08:35

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-06-03

Can't open by rtsp

2024-06-03 11:37:09 - last edited 2024-07-02 03:08:35

Tags: #ONVIF/RTSP

Model: Tapo C200

Hardware Version: V1

Firmware Version: 1.3.9 build 231019

I made account for camera with login and password

Ping the ip of the camera - no loss

I use this: rtsp://{login}:{password}@192.168.0.{address}:554/stream1 to get video on win rtsp player

I use same approach for other 2 Tapo c210 - but with their own login, password, address.

This one - doesn't work for some reasons

When I trying to connect it gives me:

Error:0 ...

It even works in VLC, with the same address but I need it in win rtsp player with others.

I made reboot by button on the camera and create camera account again, no changes...

1 Accepted Solution

Solla-topee

2024-06-05 09:40:26 - last edited 2024-07-02 03:08:35

Posts: 13685

Helpful: 2363

Solutions: 2035

Stories: 8

Registered: 2020-05-19

Re:Can't open by rtsp-Solution

2024-06-05 09:40:26 - last edited 2024-07-02 03:08:35

@vBagnet

Hi,
If you have not tried to factory reset the camera and reconfigure it, you can hold the reset button for 10 seconds on the camera to reset it, then refer to the instructions below to reconfigure it.
How to set up the Tapo camera?

Below are the instructions to set up the RTSP/ONVIF connection and you can check if it works.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol?

Can you confirm the test results of the below steps if you have followed the instructions to troubleshoot but the problem remains?
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

3 Reply

Solla-topee

2024-06-04 10:55:58

Posts: 13685

Helpful: 2363

Solutions: 2035

Stories: 8

Registered: 2020-05-19

Re:Can't open by rtsp

2024-06-04 10:55:58

@vBagnet

Hi,
If you fail to stream the camera via RTSP/ONVIF protocol, you can refer to the instructions below to troubleshoot.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?

Please help confirm the test results of the above steps if the problem remains.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.