Tapo C520WS ONVIF motion detection not working

Tapo C520WS ONVIF motion detection not working

47 Reply
Re:Tapo C520WS ONVIF motion detection not working
2024-09-19 10:45:25

  @jp_kyoto 

Hi,
Is the camera Tapo C520WS? Please send me the MAC address of the camera via a private message.
Best Regards

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#32
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Re:Tapo C520WS ONVIF motion detection not working
2024-09-19 19:12:47

  @M4S 

 

Hello Again!

Do you support Asustor Surveillance Center V3? ONVIF profile S and T?
Thank you!
 

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#33
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Re:Tapo C520WS ONVIF motion detection not working
2024-09-20 08:42:45

  @M4S 

Hi,
The Tapo cameras(except for the battery-powered cameras) support ONVIF profile S, if the Asustor Surveillance Center V3 supports ONVIF profile S, you can usually watch the camera's live feed on the Asustor Surveillance Center V3 via ONVIF connection.
Best Regards

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#34
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Re:Tapo C520WS ONVIF motion detection not working
2024-09-26 01:49:00
@jp_kyoto Which version of Beta firmware did you test with?
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#35
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Re:Tapo C520WS ONVIF motion detection not working
2024-10-04 01:25:17

  @Zigaroo 

1.2.8 Build 240722

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#36
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Re:Tapo C520WS ONVIF motion detection not working
2024-10-08 13:47:56

Hi,

Can some help with my cameras (c520 & c320) please?

Motion detection is not working on qvr pro on qnap nas.

Does this beta working on only on c520?

Is there a way to download this to flash new cameras as planning to buy couple more?

 

Thanks in advance 

Voytec

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#37
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Re:Tapo C520WS ONVIF motion detection not working
2024-10-10 11:34:47

  @Voytec 

Hi,
1. We have the beta firmware for the C520WS now. If the Tapo C320WS has the same issue, I'll forward it to the tech team, usually, they can also provide the firmware for the Tapo C320WS.

2. You can send us the MAC address of the cameras via private message, and we can push the firmware to the cameras if needed.

The problem will be solved on the new official firmware, however, I do not have the info about when/which firmware will solve it.

Best Regards

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#38
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Re:Tapo C520WS ONVIF motion detection not working
2024-10-11 07:46:53

  @Solla-topee 

Thank you for looking into it.

I have sent you a message with mac address for my cameras.

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#39
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Re:Tapo C520WS ONVIF motion detection not working
2024-10-11 09:20:09

  @Voytec 

Hi,
The new firmware has been pushed to your cameras, you can update it via the Tapo app and check if it helps.
Best Regards

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#40
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Re:Tapo C520WS ONVIF motion detection not working
3 weeks ago

  Hi @Solla-topee 

I received the beta firmware for tapo 320 and it worked great until a couple of days ago, the RTSP stream continues to work however I stop receiving event.

I'm not sure if it's because the camera has been updated to a newer offical firmware, can you help me to check which firmware version I had for the beta release?

Many thanks in advance!

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#41
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