Does not switch off

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Does not switch off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Does not switch off
Does not switch off
2024-04-26 16:35:23 - last edited 2024-04-29 01:55:41

I have a Tapo smart plug P100. The indicator light goes off and on both on the app and via Alexa but the power remains live wether on or off.

 

i have removed the device twice and removed and deleted and reinstalled the Tapo app. Still is permanently powered although indicating off. I have done a factory reset and tried othe plugs. I have four and all do the same.

 

has anyone any ideas please?

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Re:Does not switch off
2024-04-26 18:48:03

  @Jonathansk9 

 

Unplug it, slam it gently a couple of times on a hard surface, plug it in.

 

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#2
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