EAP-650 1.0.13 firmware randomly dropping 2.4Ghz client after some time.

EAP-650 1.0.13 firmware randomly dropping 2.4Ghz client after some time.

36 Reply
Re:EAP-650 1.0.13 firmware randomly dropping 2.4Ghz client after some time.
2025-01-10 18:34:44

Is there any fix that's planned in the pipeline? It's been over a year now and this issue still persists, unbelievable.

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#32
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Re:EAP-650 1.0.13 firmware randomly dropping 2.4Ghz client after some time.
2025-01-10 18:55:06

  @FooFoo9 I am back on 1.0.91 that I got again from support and its been stable for me.   It sounds like they are investigating how to migrate those changes in 1.0.91 into the 1.1.0 releases because they said their had been a lot of changes.

 

Very frustrating though.  I had been looking at maybe upgrading to a competitors Wifi 7 product but firmware there is just as bad for iot stuff right now.

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#33
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Re:EAP-650 1.0.13 firmware randomly dropping 2.4Ghz client after some time.
2025-01-23 18:53:26

I notice it mostly happens at 6am for some reason. I checked your one of your pictures and it also happened at 6am. So as a temporary workaround I set a reboot schedule for the EAP at 6am everyday. Hope it helps with support team in troubleshooting.

 

Another screenshot

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#34
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Re:EAP-650 1.0.13 firmware randomly dropping 2.4Ghz client after some time.
2025-01-24 14:28:22

  @FooFoo9 

This is definitely not a time related issue, I have these drops at all times of the day. Even with 1.0.91 there are days where I have to reboot the device multiple times a day.

BUT meanwhile I suspect some client devices triggering this issue. So it might make sense for you to check if there are any devices that have scheduled activities/tasks at 6am. E.g. I noticed more than once that this issue occurs exactly when another household member arrives at home with her Apple devices.

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#35
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Re:EAP-650 1.0.13 firmware randomly dropping 2.4Ghz client after some time.
2025-01-24 15:19:21

So support had me update to 1.1.0 and change the 2.4G Beacon interval to 50 from 100.  Its been 2 days and no issues so far but I also don't really understand the downside of doing this.

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#36
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Re:EAP-650 1.0.13 firmware randomly dropping 2.4Ghz client after some time.
2025-01-24 15:44:54
I did also fiddle a lot with the Beacon update interval. Didn't help at all.
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#37
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