No cameras in the tplinkcloud.com

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

No cameras in the tplinkcloud.com

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No cameras in the tplinkcloud.com
No cameras in the tplinkcloud.com
2024-01-01 18:51:22 - last edited 2024-01-19 03:47:35
Model: Tapo C500   Tapo C325WB  
Hardware Version:
Firmware Version:

When I open my account in tplinkcloud.com I get this message:

 

No camera exists in this account!

Please add a camera by using the tpCamera app.

 

But the cameras are allready in the app.
Is there somthing I´ve done wrong?

 

(I have the 30 days free trial for the moment.)

 

BR

  0      
  0      
#1
Options
1 Accepted Solution
Re:No cameras in the tplinkcloud.com-Solution
2024-01-02 12:41:33 - last edited 2024-01-19 03:47:35

  @Intrepidus 

Hi,
Please note that the website tplinkcloud.com is not for the Tapo camera, you are using the Tapo app to manage the Tapo cameras rather than the tpCamera app.
Best Regards

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:No cameras in the tplinkcloud.com-Solution
2024-01-02 12:41:33 - last edited 2024-01-19 03:47:35

  @Intrepidus 

Hi,
Please note that the website tplinkcloud.com is not for the Tapo camera, you are using the Tapo app to manage the Tapo cameras rather than the tpCamera app.
Best Regards

Recommended Solution
  0  
  0  
#2
Options