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Only detection no notifications

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Only detection no notifications

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

CameraJo

2023-07-01 09:42:23

Posts: 1

Helpful: 0

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Registered: 2023-07-01

Only detection no notifications

2023-07-01 09:42:23

Tags: #Motion Detection

Model: Tapo C225

Hardware Version: V1

Firmware Version: V1.0.17

Hello,

In the menu detection & push messages

I see: only detection

When I go in the menu all the detections are on.

when I go in the menu activity messages the activity messages are on and all the types are selected and the timing is always.

Why I don't receive any push messages on my iphone?

BR Jo

1 Reply

Solla-topee

2023-07-03 11:27:34

Posts: 13146

Helpful: 2250

Solutions: 1829

Stories: 8

Registered: 2020-05-19

Re:Only detection no notifications

2023-07-03 11:27:34

@CameraJo

Hi,
You can refer to the link below to troubleshoot if you can't see the push notifications on your phone.
Why can't I receive notifications after turning on Notifications?

If the problem remains, please help confirm the following information.

1. On the Tapo app>Home page, tap the Message icon at the top right corner, and can you see the notifications on this page?

2. What's the model number and OS version of your phone? If you test with a different phone, will it receive the push notification properly?

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Only detection no notifications

Only detection no notifications

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