Tapo C420 notifications outside of the detection zone

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Tapo C420 notifications outside of the detection zone

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Texynz

2023-12-24 01:41:19

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Registered: 2023-12-24

Tapo C420 notifications outside of the detection zone

2023-12-24 01:41:19

Tags: #Motion Detection

Model: Tapo C420S2

Hardware Version: V4

Firmware Version: 1.2.14

Have camera setup for at front of house. Setup zone that which does not include the road or foot path.

Set image detection for motion detection only. Sensitivity set at 5. These all set under "Away Mode".

Still manages to pickup motion outside of the zone, although not all the time.

1 Reply

Solla-topee

2023-12-25 10:10:38

Posts: 14176

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Registered: 2020-05-19

Re:Tapo C420 notifications outside of the detection zone

2023-12-25 10:10:38

@Texynz

Hi,
I think the problem may be related to the camera settings, please help confirm the following information for further analysis.
1. If you have configured Away Mode, have you configured Home Mode? If so, would you please describe your Home Mode settings?

2. Please send me a picture of the Notifications page on the Tapo app> camera's Device Settings page.

3. When you receive a notification that says the camera detects an event outside the activity zone, what kind of notification(such as person, motion, etc.) have you received? Please go to the camera's Device Settings>Detection page soon to check if the settings are the same as you configured on the Away Mode.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Tapo C420 notifications outside of the detection zone

Tapo C420 notifications outside of the detection zone

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