Tapo care will work with NVR or SD and no both - warning message
I cannot use ONVIF sofrware to view my Tapo C65 camer because I receive an error
Invalid data found when processing input
and in my Tapo app I receive this warning message since I have made the device account
Are you blocking access to ONVIF NVR device now or what?
I have the latest app installed.
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Hi,
About the warning message, please refer to Part 3:Live view related>Q3 in the link below.
General Questions about the Tapo Camera
If your TC65 has subscribed to the Tapo Care service and has an SD card inserted, you can't use ONVIF software to view the camera. However, if you remove the SD card from the camera or unsubscribe from Tapo Care, you can then use ONVIF software to view the camera.
Best Regards
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This sounds ridiculous.
Why should I climb on the wall again to physically remove the SD card if in the settings there is an option to NOT USE SD CARD RECORDING ?
Why can't this be done with software instead of forcing users to remove the sd card from camera?
This is the most user-unfriendly hardware you can imagine.
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Hi,
Currently, only physically removing the SD card from the camera is useful in your usage scenario. Thank you very much for your feedback here, and I'll log the feature request to remove the SD card from the camera with the software feature and pass it along to the team to evaluate.
Best Regards
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