@NoebiWan 

Hey

Have you enabled Band Steering and Roaming under site / advanced features?     Also bear in mind that some devices will connect to 2.4 first, before band steering to the 5ghz band.

  @NoebiWan 

Try this:

1. Forget the network on your phone(or other wireless devices);

2. On the Controller, disable 5Ghz for the SSID;

3. Connect the SSID on the phone(so it will be connected to 5Ghz;

4. Enable 2.4G on the Controller.

  @Philbert 

Apologies for my delayd reply - (i was sick) THis morning i have tried to search for the settings your are referring to

I do not have these settings under "Site settings".

I have an OC200 controller with the latest firmware.

Maybe you can send me the correct path to the setting (it could be that i overlook something...)

Regards,

Noebiwan

  @Somnus Thnaks for you reply.
 

Your solutions works. But the solution is not sustainabl, because everytime a new phone connects to the network it will still offer the 2.4Ghz as first.

Best regards,

Noebiwan

  @NoebiWan 

Hey

Its deffinately under ADMIN > SITE  but you need to click / select advanced features to see it.  

If you havent done that yet, then likely you wont have bandsteering enabled so that might be your issue :)

  @Philbert - i found it !

I overlooked the "advanced features" thickbox.
Will configure it and check how it will perform.

Many thanks for your support.

Regards,

Noebiwan