Solution EAP650/EAP655-Wall | EAP650 | EAP670 | EAP653 May Drop Some IPv6 Packets. [Updated on Aug 4th 2023]
Update as of Aug 4th 2023:
Update the new firmware for EAP655-Wall v1, EAP650 v1 and EAP670 v1, which has fixed the IPv6 issues described in this thread. Please find the new firmware release note and download link in the following post.
EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
Welcome to provide your feedback in the above post, including letting us know about successful device upgrades!
This Article Applies to
EAP650 v1/ v1.20/ v1.26
EAP670 v1/ v1.20/ v1.26
EAP653 v1/ v1.6
EAP655-Wall v1/v1.6
EAP690E HD v1/v1.6
Issue Description/Phenomenon
Recently we received feedback that EAP655-Wall | EAP650 | EAP670 | EAP653 may drop some IPv6 traffic, the issue may manifest as follows:
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Wireless clients failed to obtain IPv6 addresses via DHCPv6.
Related Post: EAP650 dropping IPv6 traffic
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SSID with the VLAN enabled may fail to pass some IPv6 traffic.
Available Solutions
Here are the available Beta firmware to resolve the issues.
If you are looking for a quick solution, you may upgrade the following Beta firmware to fix the issue temporarily.
Beta Firmware Download:
EAP650(EU&US)_v1_1.0.0_Build 20221116 (Beta)
EAP653(EU&US)_v1_1.0.0_Build 20221125 (Beta)
EAP670(EU&US)_v1_1.0.0_Build 20221219 (Beta)
Beta Release Notes:
1. Fixed the TCP Connection Failure issue mentioned in the solution post 577390.
2. Fixed the IPv6 related issue described in this thread based on the current official firmware Build 20220921.
3. The above firmware is applied to EAP650(EU&US) | EAP670(EU&US) v1/v1.20/v1.26.
4. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Apr 10th 2023:
Add the Beta firmware for EAP655-Wall, which has fixed the IPv6 related issue described in this thread.
EAP655-Wall(EU&US)_v1_1.0.3_Build 20230329 (Beta)
Beta Release Notes:
1. Fixed the casting or streaming issue mentioned in the solution post 604118.
2. Fixed the IPv6 related issue described in this thread based on the first firmware 1.0.0 Build 20220719.
3. The above firmware is applied to EAP655-Wall(EU&US) v1/v1.60.
4. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Apr 12th 2023:
Add the Beta firmware for EAP650-Wall, which has fixed the IPv6 related issue described in this thread.
EAP650-Wall(EU&US)_v1_1.0.3_Build 20230410 (Beta)
Beta Release Notes:
1. Fixed the IPv6 related issue described in this thread based on firmware EAP650-Wall_V1_1.0.1 Build 20220627.
2. The above firmware is applied to EAP650-Wall(EU&US) v1.
3. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Apr 18th 2023:
Update the Beta firmware for EAP653 V1, which has fully fixed the IPv6 related issue described in this thread.
EAP653(EU&US)_v1_1.1.0_Build 20230414 (Beta)
Beta Release Notes:
1. The above firmware is applied to EAP653(EU&US) v1/v1.60.
2. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of May 19th 2023:
Add the Beta firmware for EAP690E HD v1, which has fixed the IPv6 related issue described in this thread.
EAP690EHD(EU&US) v1_1.0.3_Build 20230517 (Beta)
Beta Release Notes:
1. Fixed the IPv6 related issue described in this thread based on the 1.0.3 firmware.
2. The above firmware is applied to EAP690E HD(EU&US) v1.
3. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Aug 4th 2023
Update the new firmware for EAP655-Wall v1, EAP650 v1 and EAP670 v1, which has fixed the IPv6 issues described in this thread. Please find the new firmware release note and download link in the following post.
EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
Welcome to provide your feedback in the above post, including letting us know about successful device upgrades!
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