Home

Forums

Stories

Knowledge Base

TP-Link Community > Tapo Smart Plug > Energy "Bill if This Month" not working

< Tapo Smart Plug

Energy "Bill if This Month" not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Energy "Bill if This Month" not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

GRTMan

2022-12-22 12:16:09

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2022-12-22

Energy "Bill if This Month" not working

2022-12-22 12:16:09

Model: Tapo P110

Hardware Version: V1

Firmware Version: 1.1.6 Build 221114 Rel 203339

Bill function inaccurate. Bill is NOT "Per KW/h" times "kWh".

Consider this example: "Per KWh" = 0.34 £/kWh, "This month" is 25.048, "Bill of this month" reads £33.84.

This is Wrong. It should be £8.52.

A PRETTY FUNDAMENTAL product fault, a systemic manufacturing error, which would qualify for a full refund.

I have screenshots ready to send if required.

2 Reply

QuestionReality

LV2

2022-12-23 10:15:01

Posts: 53

Helpful: 101

Solutions: 2

Stories: 0

Registered: 2022-10-21

Re:Energy "Bill if This Month" not working

2022-12-23 10:15:01

@GRTMan

Both my P110's calculate fine (within the tolerance for rounding errors?). It is likely this is a data problem, but as the 'cost' value is not included in the data export (for each line) it is not possible to check this.

I have put in a feature request to include the cost in the data export here:

P110 Energy Monitoring Export - Energy Cost data

Unfortunately screen shots will not help if it is an underlying data problem.

At some point in the past was an incorrect value entered? - this will not be overwritten when the cost value is changed.

Solla-topee

2022-12-26 09:51:37

Posts: 13624

Helpful: 2351

Solutions: 2016

Stories: 8

Registered: 2020-05-19

Re:Energy "Bill if This Month" not working

2022-12-26 09:51:37

Hi @GRTMan

Here is a QA at the end of the article: Q1: Why the energy cost is not calculating correctly?

You can reset energy usage data to erase the old data, and test the Bill function again:
1. Reset energy data in the app
2. Select Singular Bill
3. Input the Electricity rate *pay attention not change the price during test
4. Check if the Cost of follow the formula: (kilowatt-hours) of this month x electricity rate

Feel free to let us know if this works for you.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Energy "Bill if This Month" not working

Energy "Bill if This Month" not working

Information

Voters 0

Tags