Our R&D team has located the problem cause and will release a new firmware for fixes. Before the official firmware release, we have prepared a beta version that can help resolve this issue. If you...

@Oorweeg You may send the mac address of your device to me via pm.

This Article Applies To Tapo P304M Description In Tapo P304M's energy monitoring graph, specifically the Energy Used chart, there are instances of random spikes in electricity usage that do not...

@Raj1206 Do you the KE100 goes offline every day around 20:30? What's the status of its Connection LED? How about the KH100 hub? When KE100 is offline, please test whether you can remotely control...

@paulpjred1 Actually what I want to understand is whether you have created all the settings for both scenarios at the same time. Because if that's the case, single tap the smart button would active...

@Plaubel Blinking red and green indicator the H200 is in the setup. It's likely that the hub doesn't recognize the ethernet connection. Remove the SD card if there is one inserted. Then restart the...