All AP have been disconnected from Cloud controller

All AP have been disconnected from Cloud controller

All AP have been disconnected from Cloud controller
All AP have been disconnected from Cloud controller
2 weeks ago - last edited 2 weeks ago
Model: OC200  
Hardware Version:
Firmware Version: 5.14.32.56

All my AP in my remote offices have been disconnected from my Cloud controller, but they are all working and producing wifi.

 

I am using a OC200 controller with a combination of 
EAP653 & EAP245 APs

All AP local tot the OC200 have connected no problem.

 

Anyone know how I can get them to re-connect?

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1 Accepted Solution
Re:All AP have been disconnected from Cloud controller -Solution
2 weeks ago - last edited 2 weeks ago

Hi  @Swamisan 

 

It seems that the connection between the controller and the remote gateway is blocked.

You may check the following:

1. If the public IP of the remote site changed?

2. If the port forwarding settings on the remote router changed?

 

Wish you a happy life and smooth network usage! 
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#2
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Re:All AP have been disconnected from Cloud controller -Solution
2 weeks ago - last edited 2 weeks ago

Hi  @Swamisan 

 

It seems that the connection between the controller and the remote gateway is blocked.

You may check the following:

1. If the public IP of the remote site changed?

2. If the port forwarding settings on the remote router changed?

 

Wish you a happy life and smooth network usage! 
Recommended Solution
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