Problems with Omada Cloud Controller Essentials

Problems with Omada Cloud Controller Essentials

Problems with Omada Cloud Controller Essentials
Problems with Omada Cloud Controller Essentials
2024-11-19 14:39:31 - last edited 2024-11-20 07:04:23
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.2.6 Build 20240718

Hi!

I recently purchased an ER605 router. I already had two Omada access points, an EAP225-Outdoor and an EAP610. All devices are being managed through the Omada Cloud Controller Essentials.

I’ve encountered a few issues:
 

  1. The network topology is incorrect. The EAPs are each connected directly to the ER605, but the map shows them as if they were connected in series.
  2. I was able to assign fixed IPv4 addresses to the EAPs, but I couldn’t do the same for other devices by reserving IPs via MAC address. I found the option to configure port forwarding but not IP reservations. If this feature is not available in the Cloud Essentials version, it doesn’t make sense to have one feature without the other.
  3. The download/upload speed on the EAP610 is quite low. I tried setting the channel width to 40MHz (2.4GHz) and 80MHz (5GHz), but it didn’t help. My old Archer C9 running DD-WRT performed better on WiFi AC than the EAP610 does with AX.
  4. I have two Wireless LANs. It would be possible to setup the WLANs in different VLANs, in order to limit the access to the Omada devices in one of the WLANs? I would prefer to not setup the guest network because I will loose the Chromecast casting function. I eventually rent my house and this would be a nice feature to the guests, but I don't want them accessing the Omada devices, even though they're managed by a cloud controller.
     

Can someone help me? Thanks in advance!
 

Edit: Also, I'm having difficulty to setup LAN IPv6, the WAN is receiving the IP correctly, but when I put the option, the prefix delegation size (IPv6 Prefix ID) accepts 0 to 0, and it should be 64.

 

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Re:Problems with Omada Cloud Controller Essentials-Solution
2024-11-20 07:02:35 - last edited 2024-11-20 07:04:23

Hi  @danher 

 

The network topology is incorrect. The EAPs are each connected directly to the ER605, but the map shows them as if they were connected in series.

>>> This happens occasionally, try to reboot the whole system and refresh the web page.

 

I was able to assign fixed IPv4 addresses to the EAPs, but I couldn’t do the same for other devices by reserving IPs via MAC address. I found the option to configure port forwarding but not IP reservations. If this feature is not available in the Cloud Essentials version, it doesn’t make sense to have one feature without the other.

>>>Omada cloud essential doesn't support to configure DHCP reservation. If you really need this feature, you may  turn to Omada controller standard version.

 

The download/upload speed on the EAP610 is quite low. I tried setting the channel width to 40MHz (2.4GHz) and 80MHz (5GHz), but it didn’t help. My old Archer C9 running DD-WRT performed better on WiFi AC than the EAP610 does with AX.

>>>We need more details to know why the speed is slow. In the meantime, you may refer to the following to do some optimization:

How to optimize wireless performance of EAP products

 

I have two Wireless LANs. It would be possible to setup the WLANs in different VLANs, in order to limit the access to the Omada devices in one of the WLANs? I would prefer to not setup the guest network because I will loose the Chromecast casting function. I eventually rent my house and this would be a nice feature to the guests, but I don't want them accessing the Omada devices, even though they're managed by a cloud controller.

>>> You may refer to the following to configure Management VLAN:

How to configure Management VLAN in Omada SDN Controller

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Re:Problems with Omada Cloud Controller Essentials-Solution
2024-11-20 07:02:35 - last edited 2024-11-20 07:04:23

Hi  @danher 

 

The network topology is incorrect. The EAPs are each connected directly to the ER605, but the map shows them as if they were connected in series.

>>> This happens occasionally, try to reboot the whole system and refresh the web page.

 

I was able to assign fixed IPv4 addresses to the EAPs, but I couldn’t do the same for other devices by reserving IPs via MAC address. I found the option to configure port forwarding but not IP reservations. If this feature is not available in the Cloud Essentials version, it doesn’t make sense to have one feature without the other.

>>>Omada cloud essential doesn't support to configure DHCP reservation. If you really need this feature, you may  turn to Omada controller standard version.

 

The download/upload speed on the EAP610 is quite low. I tried setting the channel width to 40MHz (2.4GHz) and 80MHz (5GHz), but it didn’t help. My old Archer C9 running DD-WRT performed better on WiFi AC than the EAP610 does with AX.

>>>We need more details to know why the speed is slow. In the meantime, you may refer to the following to do some optimization:

How to optimize wireless performance of EAP products

 

I have two Wireless LANs. It would be possible to setup the WLANs in different VLANs, in order to limit the access to the Omada devices in one of the WLANs? I would prefer to not setup the guest network because I will loose the Chromecast casting function. I eventually rent my house and this would be a nice feature to the guests, but I don't want them accessing the Omada devices, even though they're managed by a cloud controller.

>>> You may refer to the following to configure Management VLAN:

How to configure Management VLAN in Omada SDN Controller

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Re:Problems with Omada Cloud Controller Essentials
Yesterday

  @Vincent-TP 

 

Hi, Vincent, thank you for your help. Sorry for the delay in my answer.

 

I tried to reboot all devices, and also tried to remove/re-add each device to the controller, but the topology continues incorrect. I contacted TP-Link support and they said that Cloud Essential doesn't have Deep Packet Inspection (DPI) so it is unable to detect the correct topology. But the page about the Omada Cloud Essential says it has topology ( https://www.omadanetworks.com/en/omada/omada-cloud-essentials/ ).

 

What do you need to know about the EAP610 to help me improve its performance? I already tried the instructions in the link.

About Management VLAN, is not suitable when using Omada Cloud Controller, which is my case at the moment. But these instructions is for using a specific management interface with a LAN port. I was talking about a wireless LAN with administration access, but this would be for the future when I will try to use a local controller.

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