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Regarding premium charges for cloud debited on free trial period

Regarding premium charges for cloud debited on free trial period

Regarding premium charges for cloud debited on free trial period
Regarding premium charges for cloud debited on free trial period
a week ago
Tags: #Tapo Care

This message is regarding charging of premium service charges for cloud in free trial period. 

Activated cloud camera for one device and changed to two devices today. Now I got a message on debited message of Rs. 3050 which is on free trial period. 

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Re:Regarding premium charges for cloud debited on free trial period
Wednesday

  @Thaikkattil 

Hi,
We provide a one-time 30-day free trial of the Tapo Care services for each Tapo camera, and this service won't be charged. You can refer to Q3 in the following link to enable the Tapo Care free trial plan, and this service is not enabled automatically.
Information related to the Tapo Care free trial
 

If you have been charged, it should be you subscribed to the Tapo Care premium plan rather than enabled the Tapo Care free trial plan. 

 

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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