New Omada Setup - Unable to Get Client Logging Functioning

New Omada Setup - Unable to Get Client Logging Functioning

New Omada Setup - Unable to Get Client Logging Functioning
New Omada Setup - Unable to Get Client Logging Functioning
Wednesday - last edited Thursday
Tags: #Installation #Logging
Model: EAP670  
Hardware Version: V2
Firmware Version: 1.1.0

I'm in the process of testing out Omada as a possible replacement for our current setup. So far I've got two EAP670's on the network, adopted by the software controller, and serving clients. Things are looking good, but I can't seem to get client logging to function at all.

 

If I go to my Site->Logs->Events the only thing that shows up are the AP Device events. Drilling into the client tab just shows "No entry in table". I've hit "Expand" and tried select all on the "Type", but despite there being clients on the network that are coming online, going offline, roaming, etc, the table just always shows blank.

 

At the global level, I've made sure that Client's History Data is toggled on. I've enabled remote logging and client data collection at the site level and confirmed that my syslog server recieves data from both the controller and the APs (although, interestingly, no data about client connect connect/disconnect/roam events seems to be transmitted). I've gone as far as taking my initial linux install of the software controller offline and setting everything up from scratch on the Windows client but it's the same results.

 

I feel like I'm missing something simple here. Can anyone provide some insight?

 

Thanks

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Re:New Omada Setup - Unable to Get Client Logging Functioning-Solution
Thursday - last edited Thursday
In case anyone else comes across this. Notifications for events like "Client Online (Wireless)" and "Client Roaming" were disabled by default. Site->Logs->Notifications->Event->Client is where you need to go. Toggle everything on that you want to see. I had to reboot the system in order for it to start working.
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Re:New Omada Setup - Unable to Get Client Logging Functioning-Solution
Thursday - last edited Thursday
In case anyone else comes across this. Notifications for events like "Client Online (Wireless)" and "Client Roaming" were disabled by default. Site->Logs->Notifications->Event->Client is where you need to go. Toggle everything on that you want to see. I had to reboot the system in order for it to start working.
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Re:New Omada Setup - Unable to Get Client Logging Functioning
Thursday

Hi  @blunderdome 

 

 

Thank you for sharing this helpful tip with the community! You're absolutely correct that these notification settings are disabled by default. 

For anyone else looking to enable these notifications, here's a quick recap of the steps:
1. Go to Site -> Logs -> Notifications -> Event -> Client
2. Toggle on the specific events you want to be notified about (e.g., "Client Online (Wireless)", "Client Roaming")
3. Reboot your system for the changes to take effect

We appreciate you taking the time to share this information with other users. Your contribution helps make our community stronger and more knowledgeable. If you have any other insights or questions, please don't hesitate to share!

 

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