My smart plugs keep switching off during away time. These are brand new plugs and this should not be happening.
Also, I switched a plug off partway through away time but it came back on again after a short time.
Any ideas on why this is happening?
I am thinking of returning the plugs as they are either faulty or the software is not good enough.
Have you enabled the Away mode feature for the smart plug? How to Set up Schedule, Away Mode, and Timer for Smart Plug/Bulb/Switch in Tapo App
Check if you have created any automation that might turn on/off the smart plug, including the automation created in the Tapo app, and the third-party platforms like Alexa, Google Home.
How to create Smart Action (Automation or Shortcut) on Tapo app
Factory reset a smart plug and keep it configured for some time, and observe whether the same issues happen again. If the problems do not return, reconfigure the smart plug with a new device name and then monitor its performance.
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