This Article Applies to:

 

All EAP Bridge KIT Products. 

Omada APP V4.11 - 4.18

 

Issue Description/Phenomenon:

 

You can manage EAP bridge KIT products successfully via Omada APP, but the following error message will show up:

 

Solution:

 

As the error message mentioned, please update the firmware of the products via its web interface.

Below is the update guide:

How do I upgrade the firmware of my EAP device via web browser?

 

Note:

For EAP215 Bridge KIT V1, EAP211 Bridge KIT V1, EAP115 Bridge KIT V1&V2, the adaptive firmware are not released yet. We will publish them as soon as possible. During this period, please use their web interface to manage them.

Appreciate for your understanding.

 

 

 

Update Log

 

Jan 7th, 2025:

 

Release of this post.

 

 

Feedback:

 

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If the solution doesn't work for you, your case is probably different from what is described here.

In that case, please feel free to click Start a New Thread and elaborate on the problem so that we can try to help you further.

 

Thank you for your great cooperation and patience!

TP-Link Support Team