Tapo C520WS going offline

StefanSwe

Friday

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Registered: 2024-12-20

Tapo C520WS going offline

Friday

Tags: #Device Connectivity

Model: Tapo C520WS

Hardware Version:

Firmware Version:

I have 3 C520WS cameras and they constantly go offline.

They go completely "dead", i.e no lights are blinking on the camera.

The only solution is to unplug them and then the come online again.

Any suggestions why this is happening?

The all are in less than 5 meters of my ASUS router and I'm 99% sure this have nothing to do with the wifi connection.

1 Reply

Wayne-TP

5 hours ago

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Registered: 2020-06-23

Re:Tapo C520WS going offline

5 hours ago

@StefanSwe

Do you use the original power adapter? Double-check the power supply if you're using any extension cables or POE connections. Switch back to the original power adapter and monitor how it goes.

Please check router client list to confirm whether the cameras are still connected to WiFi when they go offline.

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Tapo C520WS going offline

Tapo C520WS going offline

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