Just another "fixed IP not working" thread

Just another "fixed IP not working" thread

16 Reply
Re:Just another "fixed IP not working" thread
23 hours ago

Hi @ArttVandelay 

Thanks for posting in our business forum.

ArttVandelay wrote

  @Clive_A No, it does not. Regardless of the connection - wired or wireless. And regardless of the way it's applied - via tick box or via reservation definition. That is what I said.

 

So do make your next move, by all means. Eagerly awaiting for a conclusion.

Can you confirm that this issue happens to the devices on ER707-M2?

We have a case that VLAN config is wrong which leads to the DHCP issue.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#12
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Re:Just another "fixed IP not working" thread
23 hours ago

  @Clive_A Yes. My router/gateway is the ER707M2. And I use a OC200 v1 controller.

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#13
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Re:Just another "fixed IP not working" thread
23 hours ago - last edited 23 hours ago

Hi @ArttVandelay 

Thanks for posting in our business forum.

ArttVandelay wrote

  @Clive_A Yes. My router/gateway is the ER707M2. And I use a OC200 v1 controller.

The client is directly connected to the router, and it failed to get an IP address?

Which port do you use for the client while testing it?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#14
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Re:Just another "fixed IP not working" thread
23 hours ago

  @Clive_A I am sorry, I feel we are going in circles. In my opening post I was saying I am using a OC200 and from the router I have a switch downstream as you can see in my topology screen.

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#15
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Re:Just another "fixed IP not working" thread
22 hours ago

Hi @ArttVandelay

ArttVandelay wrote

  @Clive_A I am sorry, I feel we are going in circles. In my opening post I was saying I am using a OC200 and from the router I have a switch downstream as you can see in my topology screen.

I am asking on behalf of the dev. You can ignore the question and I am okay with that if there is no progress made on this case.

I have seen so many cases caused by minor errors. These matters to confirm the troubleshooting direction.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#16
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Re:Just another "fixed IP not working" thread
5 hours ago

Hi @ArttVandelay 

Thanks for posting in our business forum.

ArttVandelay wrote

  @Clive_A I am sorry, I feel we are going in circles. In my opening post I was saying I am using a OC200 and from the router I have a switch downstream as you can see in my topology screen.

BTW, today, after running some history, I found that you have contacted the support team a week ago.

Dev members and I are now following up on this case. The support team you've contacted, not sure what steps you have taken, but now we'd like to remote with you. Please see the email I sent you earlier.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#17
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