No recording at night on nvr 1004h
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i have two different NVR in different locations and both of them only record during the day for 12 hors and no recording happens at night. Both of them used to record 24 hours as per schedule previously. i can see all the cameras for 24 hours but no recording at night to playback
What is the issue and how to resolve?
Thank you
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Hi @Aladfadfadf
Thanks for posting in our business forum.
Can you make sure it has been configured properly? If possible, can you please provide a screenshot of your config for 24-hr(continuous) recording?
Both on the same firmware are behaving the same. So, did you recently upgrade the firmware and this happened after the firmware upgrade?
Have you tried to downgrade it? Will it behave the same?
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Hi @Aladfadfadf
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. Please prepare your backup and reply to the email with the backup file. The ticket ID is TKID240400674, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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