Dear @DanLSN .

DanLSN wrote

I have 7 access points that I have setup to use Omada. I have configured them all again for the 3rd time, when the pc/server hosting the software is restarted, the software does not load and is stuck on intializing. This is very frustating as the only solution currently is to reset all the access points and reconfigure omada.

May I know the operating system of your PC? Windows OS or Linux OS?

Normally there is some error reported under Details, can you click on it and check and provide the screenshot of it?

Here is a related article for your reference:

https://www.tp-link.com/support/faq/3028/

Best Regards!

  @DanLSN 

DanLSN wrote

Hello,

 

I have 7 access points that I have setup to use Omada. I have configured them all again for the 3rd time, when the pc/server hosting the software is restarted, the software does not load and is stuck on intializing. This is very frustating as the only solution currently is to reset all the access points and reconfigure omada.

Please can anyone provide any suggestions?

Any update so far? Is that resolved or not? We would love to follow up your case and find a proper solution.