Hi @bathtank, Is your WAN source a modem or a gateway (modem + router combo)? If the latter, this could introduce a double NAT scenario and prevent a ping response from the WAN. Do you happen to have...

Hi @Jgbjgb, One thing worth trying would be to set up a Preferred Signal Source for your third Deco node. Check out our FAQ here on how to use this feature. Please note that not all Deco models...

Hey there @Keebler125, Welcome to the community! Is your Archer A6 behind another router or gateway? If so, this would create a double NAT scenario, impeding the port forwarding configuration you are...

@BastropGuy Can you share the model of your modem?

Hi @Brighams, Thanks for joining our community. It sounds like you've already taken some helpful troubleshooting steps by changing the DNS and reinstalling the Amazon app. Is your phone connected to...

Hi @par3003th, A quick and easy way to release and renew the MAC binding on your cable modem would be to: 1. Unplug the power from both your main Deco and cable modem 2. Unplug the coax cable from...