Maybe there is a short circuit and the cable is damage somehow.

@vitorio Before installing the smart switch the old switch controlled: 1- the outside ceiling lights of the house (6 lights) 2- also turn on/off the lights in front of the door ( 2 lights) After...

@vitorio When you press the physical button, is there a change indicated in the app? When you turn the light on and off from the app, does the indicator light on the device change status? The answer...

@Riley_S The lights the function with the app are other lights outside but the one I am talking is the one outside beside the door This specifically do not have power. Will check the app to see if...

@Riley_S THANKS. Maybe need the help of an electrician. Before installing the smart switch the outside lights had power. After installing the smart switch, which I just removed the cables from the...

Connected the cables as.white with white, green with green and blacks to live/load connections in switch (no.particular order). The timers works well with the internet I I can check them with the...