ES20M jam multiple times per day

ES20M jam multiple times per day

ES20M jam multiple times per day
ES20M jam multiple times per day
Monday
Tags: #Dimmer #ES20M
Model: ES20M  
Hardware Version: V1
Firmware Version: 1.0.11 Build 240514

Hi, 

I have 3 these dimmers and they started to jam daily a while ago. This is not lost wifi issue but hardware just jam and light remains on. I need to push restart button to get it back to business. Unifi shows that wifi connection is ok, if i click reconnect, its reconnect normally but dimmer remains offiline and not react for anything not even switch button pushing. This is not U7 issue since dimmers are connected to U6. They have been worked properly long time and all 3 started to act same way same time. 

 

Any recomendations?

Thx

Mika

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2 Reply
Re:ES20M jam multiple times per day
Tuesday

Hey  @mihatsu,

There was a recent update hardcorded into our Motion Switch and Dimmer for a double-tap function which would override the motion controls until you turn it back off. 

 

Unfortunately, in some cases, the update caused the behavior you are describing. If you restore the device back to factory defaults and set the device up again, the device should begin its normal operation.

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Re:ES20M jam multiple times per day
Wednesday
ok I will try it. thx for the reply!
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#3
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