One plugs connects the other doesn’t

One plugs connects the other doesn’t

One plugs connects the other doesn’t
One plugs connects the other doesn’t
Friday
Model: HS103  
Hardware Version:
Firmware Version:

Ok, frustrating is an understatement. I have (2) two identical smart plugs and one was a breeze as far as setup, the other can't find the network, has been moved all around and retried to connect....nothing 😩 I'm baffled as to why...any help is greatly appreciated 

I have followed each and every step with no issues. 

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