HS103 auto timer smart feature not consistently working
Hi!
We have had a HS103 snart plug for over a year now. One of the main reasons we got smart plugs was to control our hot water pump, which we use a smart action to turn it off after it has been on for 15mins. The issue is around 40% of the time, the smart plug does not switch off. We only realize this when we get hot water very quick the next day. Sometimes when we open the app hours later, the app shows the smart plug is still on, and then it feels like it remembers it was supposed to be on timer and switches off. Does anyone have a reason that this occurs, and maybe a solution?
Thank you.