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Router management

Router management

Router management
Router management
2024-09-28 22:55:34
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.11

I just installed a two node Deco XE75 Pro mesh in my home. I have no idea what the hardware version is. I don't see it on the box, or in the app.

 

Overall, the performance is very good, but I am having two issues.

 

1) None of my Nest Thermostats or Protects will connect to either the main or IoT network. I am leaving them on the old WiFi until I figure that out.

 

2) I really don't like being stuck using the app on my phone to manage the network. I want a full featured web inteface like I had on the AX50 that this is replacing.

 

Do other TP Link Mesh products provide a full featured web interface?

 

I am considering putting these back into the box and returning to Amazon. I really hate using the phone app that much.

If there is another TP Link product that provides similar performance (WiFi 6E / Mesh) and has a proper web management interface, please let me know.

 

(plus the fact that I have to keep the old AX50 running to support my Nest devices)

 

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#1
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9 Reply
Re:Router management
2024-09-28 23:59:56

  @greyhair 

 

It appears that you are currently operating two different wireless routers, which may be causing connectivity issues. 

 

Additionally, it's possible that the devices are set up on a different SSID and password than those configured in the Deco app. You may want to access the Nest app to set them up with the new Deco network.

 

Regarding the web user interface, to the best of my knowledge, all Deco models utilize the same web UI, accessible at http://tplinkdeco.net/webpages/index.html.

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Router management
2024-09-29 00:24:41
I only restarted the old AX50 because I could not get the Nest devices to attach to my Deco. I tried both the main network SSID, as well as the IoT SSID. The Nest devices would not attach to either one. So I plugged the old AX50 back in, set it to AP mode, and they reattached there. I am a little disappointed with the Deco units at this point. A) inability to attach Nest to the Deco B) the lack of a proper Web management interface. If it had a proper web management interface, it would be easier to work through the other issues. Does TP-Link manufacture a WiFi 6E tri-band router that has a proper Web based interface?
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#3
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Re:Router management
2024-09-29 00:34:27 - last edited 2024-09-29 00:40:56

That management link is a sad shadow of the management capability on the AX50. No comparison at all. Seriously, find an AX50 and login to the management page. Go to the advanced pages. So much flexibility. By comparison, the Deco units are completely broken.

 

I can only see reports there, no ability to set anything. No reserved DHCP. No ability to set the prefered DNS.

 

In addition, the page does not even support https:// it only responds to http://   <<<< In 2024, this is not acceptable.

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#4
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Re:Router management
2024-09-29 00:50:40

  @greyhair 

 

It is unusual that you are unable to connect the Nest device to the Deco system, especially since we both have XE75 Pro models and my Nest is functioning correctly with mine. 

It may be worth investigating whether there is an issue with the firmware. 

 

Please examine the bottom of your device to determine the hardware version. 

 

For instance, in the image below, you will find "US/1.6" on the right-hand side, which indicates the hardware version.

 

e4f40fc2862e4fbf8d0c8746ed89c710

 

As for your other question there is a tp link router that supports 6E it's not tri band it's quad band and supports the web ui you can find in the 2nd link below 

 

Archer AXE300

 

Web UI for Archer AXE300

 

Click on "This Article Applies to" and you can search for AXE300

 

 

 

 

 

 

 

 

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#5
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Re:Router management
2024-09-29 00:53:11

  @greyhair 

 

I completely agree with your concerns regarding the limited capabilities of the web user interface for the Deco routers, and I have noticed that many other users share similar sentiments on the forums. 

 

I recommend creating a new post to express your frustrations with the web UI. I believe that with more feedback from the community, TP-Link may consider improving the user interface for all of us.

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#6
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Re:Router management
2024-09-29 01:44:12
Okay, so I don't know what I did, but I started messing with various WiFi router options, and then my Nest Thermostats both joined, and I think I toggled everything back to where I started, but I cannot be certain, because the APP is making me crazy. BTW: Does the APP support backing up your settings? For example, if I somehow messed myself up, can I restore from a backup? You may have guessed by now that I poke at router and WiFi settings a lot more than many people. I am quite comfortable with OpenWRT. The last real thing standing in my way is renaming the Guest network.
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#7
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Re:Router management
2024-09-29 01:49:18

  @greyhair 

 

There is no way to back up your settings at this time it is something i have suggested thought 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#8
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Re:Router management
2024-09-29 08:44:28

  @greyhair 

The Nest devices are perhaps not compatible with some setting of your Deco wifi network (band, security).

 

This is one of the benefit of having a separate IOT network: the possibility to set it differently than the main network. 

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#9
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Re:Router management
2024-09-29 11:31:54

  @yves_b By toggling through the buttons, I was able to eventually get my Nest devices to see the Deco network. Thank you.

 

I don't recall which change allowed that to happen, there was too much going on all at once, but I believe that I returned all the settings back and they remain connected.

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#10
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