Apple iPhone iPad cloud data sync in progress

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Apple iPhone iPad cloud data sync in progress

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Apple iPhone iPad cloud data sync in progress
Apple iPhone iPad cloud data sync in progress
2024-08-29 21:14:48
Tags: #adding a new device
Model: EP25P4  
Hardware Version: V2
Firmware Version: 1.0.3

I have tried for hours to add another EP25 SmartPlug using the latest Kasa app on both my iPhone and my iPad.  In both cases I get a "cloud data sync in progress" failure message.  Best as I can figure my Apple device is backing up to iCloud, which is outside Kasa's control (and apparently outside my control as well).  I can't think of any reason why such a re-sync should take more that a few minutes as I haven't used either device much since it must have sync-ed the previous time.  I have the feature backup device to iCould disabled; really only photos are backed up and I haven't taken more that 6 pictures in the last couple days.

 

1 ) Why can't I add a device just because my phone is backing up?

 

2 ) How can I tell when my iPhone is done re-syncing?

 

3 ) How can I get feedback on the progress of the re-sync so I know when I can expect to add my device?

 

4 ) Why doesn't any tp-link Kasa support talk about how to deal with the "cloud data sync in progress" problem?

 

Thanks,

 

Todd

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