Two more question (camera offline and adding camera to cloud account)

Two more question (camera offline and adding camera to cloud account)

Two more question (camera offline and adding camera to cloud account)
Two more question (camera offline and adding camera to cloud account)
2024-08-20 20:22:56 - last edited 2024-08-20 21:49:48
Model: Tapo C425  
Hardware Version:
Firmware Version:

First question:  I was trying to watch the camera in Edge, it could not be found.  I went into Tplink account for my router and it says the Camera is OFFLINE.

 

How do I get the Camera "ONLINE"?  I have 5 cameras.

 

Second question"  I went into tplinkcloud and it says no cameras added.  When I tried to add a camera it does not list the C425..

 

How do I add a Camera to my Cloud account?

 

I downloaded TPLINK it will not allow me to add the c425 camera, this camera is not in the list.  I'm getting frustrated with these cameras.

 

Thank you

 

Don R.

 

 

 

p.s.  As you can see, I'm new at this.  I'm 80 years old and have not worked with cameras before.

 

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