Kasa smart switch finnicky trying to toggle remotely

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Kasa smart switch finnicky trying to toggle remotely

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kasa smart switch finnicky trying to toggle remotely
Kasa smart switch finnicky trying to toggle remotely
2024-08-11 02:10:20
Model: Kasa HS210  
Hardware Version: V3
Firmware Version: 1.0.10

This smart switch and this one only wont toggle remotely consistently. It works perfectly fine with the physical button. In the kasa app if I try to turn it on it usually works fine but to turn it off I have to press the button multiple times to get it to turn off. Using alexa it will never turn off. Any help? I have tried removing and readding the device a few times. All my other switches work just fine. Even the one right next to it works fine. 

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Re:Kasa smart switch finnicky trying to toggle remotely
2024-08-12 23:58:14

  @Romanojo4,

 

There are a few things that could cause this or at least similar behaviors. You might consider contacting our support teams directly.

 

- First try disconnecting and reconnecting your Kasa account in the Alexa app to refresh your devices in case this is a cloud problem.

 

Similar Behaviors are often seen when there is current leakage between your wires. Double-check all the connections you can for damaged wires or exposed copper.

 

- There has been a history of another device on a network, causing a device to enter a reboot cycle. If your network allows, create either an isolated or guest network with no other devices connected to see if the behavior continues.

 

- Try Factory Resetting the switch to its factory defaults and see if the behavior exists before it is added to your network.

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