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Switch installation issue

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Switch installation issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

minelson

2023-12-23 20:05:14

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Helpful: 2

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Registered: 2021-01-28

Switch installation issue

2023-12-23 20:05:14

Tags: #Dimmer

Model: Kasa HS220

Hardware Version: V2

Firmware Version:

I am installing a hs220 v2.10 that I purchased 2 years ago but never installed. These are unopened boxes until today.

wired it correctly. It shuts light off and on.

i have the green and orange flashing light

I join the TP-Link-smartdimmer SSID when the app prompts me.

the app tries to connect. I am less than a foot from the switch. And it fails.

i have given access to location services

i am not on a vpn

i have reset the switch

still will not connect to the tp link said on initial setup

running an apple iphone 15 with the latest iOS

3 Reply

D0ubleStakked

LV1

2023-12-30 22:39:12

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Registered: 2023-12-30

Re:Switch installation issue

2023-12-30 22:39:12

This seems to be a consistent issue. I’ve read several identical posts on this community, but never see a good solution from TP Link. Hopefully they will answer you as I’m having the same problem.

Resonator

LV1

2024-02-07 08:14:11

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Registered: 2024-02-07

Re:Switch installation issue

2024-02-07 08:14:11

@minelson did you ever get it figured out? I've encountered the same issue and just swapped the HS 220 v3 with another new HS 220 v3 and still have the same identical issue as you described.

I have another HS 220 v3 in the wall about 3 inches away that I installed successfully about six months ago. They are on 2 different circuits though.

Stray2019

LV1

2024-02-18 15:36:00

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Registered: 2024-02-18

Re:Switch installation issue

2024-02-18 15:36:00

@minelson Please let me know if you figured out a solution. I am having the exact same issue with the HS220 dimmer switch. I have tried 3 different identical dimmer switches and they all have the same issue. The non-dimming switches, plugs and bulbs I have installed around my house have never been an issue.

Switch installation issue

Switch installation issue

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